- Product Pricing
- All prices are in USD.
- Viewing Orders
- You can login and check your shopping cart anytime.
- Shipping & Delivery
- Shipping is free of charge.
You will be able to receive your purchase item(s) with 7-21days varies from different regions:
Within Asia – 7-10 days
Outside Asia – 10-21days
Outside ordinary postal service area – to be further advised.
- Returns & Exchange Policy
- Customer may exchange products purchased online within 7 days after receiving our product (based on the delivery record).
- All return or exchanged items must be preapproved by IIJIN before returning the products to IIJIN.
- Products will be exchanged only if they are received damaged, defective or as an incorrect item and all products must be unused and in their original condition, which includes any tags and packaging.
- Product exchange is based on stock availability.
- The cost of shipping of return goods will be borne by the customer, however, shipping cost on the replacement product will be covered by IIJIN.
- Goods may only be returned once.
- Procedure of Return and Exchange
- Send an email request to email@example.com and provide us with your order number, list of returned products, photo and the reason for their return within 7 days after receiving.
- After receiving your email, our customer service department will email you a response within 7 working days to confirm your return request for exchange.
- You may then return the products/s to the following address within 14 days of receiving your return approval.
- Address : Unit C2, 2/F, Phase 5, Hong Kong Spinners Industrial Building, 760 – 762 Cheung Sha Wan Road, Kowloon, HK
- Stock will be reserved for you once available, and the replacement stock shipped as soon as we receive the original item.
- Iijin.com strongly respects and protects the privacy of its online visitors.
- The following policy will provide you with an understanding of how we collect and use your information.
Use of such personal information will help us to add more products and services of interest to you. Also, to ensure that we deliver you an enjoyable and personalized shopping experience in our online store.
This policy is prepared with reference to the Personal Data (Privacy) Ordinance (Chapter486 of the Laws of Hong Kong). It states our obligations in respect of data privacy laws of HKSAR, therefore we will ensure compliance by our staff with the strictest standards of security and confidentiality.
We will collect the following information when you register as our member
- 1. Personal Information including:
- Contact Details (Telephone number/s, Address, Email address)
- Credit Card information (upon placement of order)
- 2. Others
- Interests and preference
- Inquiries, suggestions or opinions
All personal data you provide to us is kept confidential and secure. It will NOT be sold or passed on to any third part, and will be used for order processing, payment clearing and internal marketing purpose only.
- Security Policy (e.g. SSL)
- We are using PayDollar Payment Gateway, a leading, secure and reliable international payment service provider to banks and online merchants since 2000. Customers' payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorization using 256-bit Extended Validation Certificates (EV) SSL transaction encryption. PayDollar supports CVV/CVC check as well as 3-D secure authentication of Visa and MasterCard namely: Verified By VISA, MasterCard SecureCode for added security protection for both customers and merchant.
- Contact Us
- Please contact us with any enquires: Customer Services
Madizac Enterprise Company Limited
Add : Unit C2, 2/F, Phase 5, Hong Kong Spinners Industrial Building, 760 – 762 Cheung Sha Wan Road, Kowloon, Hong Kong
Tel : +852 2396 5268
Fax : +852 2396 5670
Email : firstname.lastname@example.org